Video Production Process
When ordering, indicate how you would like to submit your raw footage.
1. Cloud-based: Heartwork will send a file request link. Upload times depend on your internet speed. Please be patient with large uploads.
2. Mail: We accept thumb drives and DVDs and will provide shipping information once order is placed, deposit made
All footage must be de-identified per HIPPA regulations.
The editing process typically takes 20 business days. Expedited delivery is available for an additional $250 rush fee. The rough cut and final edit will be sent via email link. Client has 7 days from delivery of final edit to request edits.
The final edit will be a downloadable link sent via email. All videos used for national & international presentations will be branded with the Heartwork Videos logo.
Heartwork Videos reserves the right to showcase segments of your video on our website and social media sites.