Rachel is very dedicated and reliably produces an outstanding product with short turn-around times of 48 hours.
She is a creative talent.
— Umar S. Boston, MD ‣ Surgical Director, Heart Transplant and Mechanical Circulatory Support, Le Bonheur Children's Hospital

Video Production Process



Footage exchange

When ordering, indicate how you would like to submit your raw footage. 

1. Cloud-based: Heartwork will send a file request link. Upload times depend on your internet speed. Please be patient with large uploads. 

2. Mail: We accept thumb drives and DVDs and will provide shipping information once order is placed, deposit made

All footage must be de-identified per HIPPA regulations.

Post production

The editing process typically takes 20 business days. Expedited delivery is available for an additional $250 rush fee. The rough cut and final edit will be sent via email link. Client has 7 days from delivery of final edit to request edits. 



The final edit will be a downloadable link sent via email. All videos used for national & international presentations will be branded with the Heartwork Videos logo.

Heartwork Videos reserves the right to showcase segments of your video on our website and social media sites.